The Consular Section of the U.S. Embassy in Seoul is responsible for providing visa services to those seeking to enter the United States for a temporary period and for those wishing to take up indefinite or permanent residence in the United States.
To contact a customer service representative, please visit the Contact Us page for full information or use contact information below:
- Telephone: English- and Korean-speaking customer service agents are ready to assist you 9 a.m. to 6 p.m. Monday through Friday. The call center is closed for U.S. and South Korean holidays.
- Callers in Seoul: Please call 02) 6009-9170
- Callers in South Korea: Please call 070-4784-4054 without the area code
- Callers in the United States: Please call (703) 520-2234
- Email: To reach a customer service representative via email, please write to firstname.lastname@example.org.
- Chat: To chat with a customer service representative from 9 a.m. to 6 p.m., please click here. Chat software works with Internet Explorer 8.0, Internet Explorer 7.0, Internet Explorer 6 Service Pack 2, and Firefox 3.6.
Additional Information Resources:
- Please carefully review our website, including our FAQ page, which provides answers to many questions.
- To check the adjudication status of an application, please go to our Visa Status Check page.
- All Routine inquiries (including all questions about events and processes that precede your visa interview) should be directed to email@example.com.
- Case-specific inquiries (e.g. specific adjudication status and/or legal rulings) should be directed to SeoulNIVCaseSpecific@state.gov. Please note, however, that if the answer to your inquiry is available through our website, you will not receive a response.
(Please note that we can only respond to inquiries submitted directly by applicants or by those authorized to access applicant information as indicated on a completed Form G-28 (Notice of Entry of Appearance as Attorney or Representative). Individuals submitting inquiries on behalf of an applicant should attach a scanned copy of the original, signed G-28 in their correspondence. Thank you.)
Visiting the Embassy or Consulate
Street Address: 188 Sejong-daero, Jongno-gu, Seoul 03141, Korea
The U.S. Embassy is located near Gwanghwamun Station, subway line 5 (purple), exit 2. From exit 2 of Gwanghwamun Station, walk straight less than 100 meters and you will see the U.S. Embassy on the right side. The U.S. Embassy is across the street from the Sejong Cultural Center and next to the Ministry of Information and Communication/KT Building. (Click here for MAP)
Multiple bus lines stop at both the Sejong Cultural Center directly across the street from the U.S. Embassy, and at the KT Building next to the U.S. Embassy. Please use the side entrance of the Embassy for visa interviews.
Please be aware that we DO NOT have a parking lot available for the public. Public parking facilities in the neighborhood surrounding the U.S. Embassy are very limited. We strongly recommend traveling to and from the U.S. Embassy by public transportation.
- ONE PHONE, ONE KEY.
Applicants visiting the Embassy will be allowed to check in one cell phone and one set of electronic car keys before entering the building. No other devices will be permitted, and the Embassy has no capacity to store them. Please leave these items at home or make arrangements for their storage before arriving for your appointment. For more information, please click here.
- IMPORTANT CHANGES TO VISA WAIVER PROGRAM
On August 5, 2019, the U.S. Department of Homeland Security updated the online Electronic System for Travel Authorization (ESTA) form to assess whether an ESTA applicant has been present in North Korea on or after March 1, 2011, or is a dual national of North Korea. Individuals who have been present in North Korea on or after March 1, 2011 are ineligible (with certain exceptions) to travel under the VWP to the United States. The restriction on VWP travel will also apply to individuals who are dual nationals of a VWP country and North Korea. For more information and answers to frequently asked questions regarding this update, please refer to the U.S. Department of Homeland Security Customs an Border Protection’s webpage, here.
Dip/Official Visas and Government Sponsored J programs
Visa applicants exempt from paying visa application fees:
- Officials in Foreign Governments and Immediate Family
- International Organizations & NATO
- Government funded Exchange Program and,
- Foreign Government Diplomatic Passport holders applying for a nonimmigrant visa
Please click here for instructions on how to apply for your visa.