Appointment System for American Citizen Services

With the improvements in the COVID-19 situation in Korea, U.S. Embassy Seoul now offers limited in-person appointments for those who need to submit a DS-11 passport application (minor applicants, first-time adult, first application after a lost/stolen passport) or Consular Report of Birth Abroad (CRBA). Click here to make a passport appointment. To apply for a Consular Report of Birth Abroad, please follow the directions on this page.

We are accepting DS-82 U.S. Passport Renewal Applications and DS-5504 applications via courier service ONLY. (The DS-5504 is used to make a correction, register a name change within one year of passport issuance, or exchange a limited passport.)

The Embassy prioritizes notarial service appointments for U.S. citizens and those who have business before a U.S. government agency that requires notarization by a U.S. Consular Officer (e.g. federal benefits, passport issuance, etc.). To better use our limited capacity to offer notarial appointments, we have temporarily moved to a different scheduling system. To request an appointment for notarial services, please complete this form.

Applicants visiting the Embassy will be allowed to check in only one cell phone and one set of electronic car keys before entering the building. No other devices will be permitted, and the Embassy has no capacity to store them. Please leave these items at home or make arrangements for their storage before arriving for your appointment.

Exceptions to the routine consular services appointment requirement will be made on a case-by-case basis for emergency situations only. Multiple appointment requests will result in the cancellation of all appointment reservations.

You will only be allowed to enter the U.S. Embassy 15 minutes prior to your scheduled appointment time.  Upon arrival in the ACS waiting room, applicants will need to take a number ticket and wait for their number to be called.

Your passport appointment password is not retrievable.  Remember to write/copy your password from the “Appointment Details” screen in case you need to change or cancel your appointment.  Please be aware that we are unable to retrieve your password for you. (Note: You do not need to bring your appointment confirmation page to enter the U.S. Embassy as long as you have scheduled an appointment online.) 

USFK Personnel and family, please click here for information about consular outreach services on military bases throughout Korea.

ACS Hours of Operation (appointment only):
8:45 – 11:00 am, Monday through Friday
12:45 – 3:00 pm, Monday through Friday (except Tuesdays)

Enter through the Embassy’s side entrance. Please be aware that we DO NOT have a parking lot available for the public. Public parking facilities in the neighborhood surrounding the U.S. Embassy are generally not available. We strongly recommend traveling to and from the U.S. Embassy by public transportation.

American Citizen Services is closed to the public on both U.S. and Korean holidays.