Appointment System for American Citizen Services

With the improvements in the COVID-19 situation in Korea, U.S. Embassy Seoul now offers limited in-person appointments for those who need to submit a DS-11 passport application (minor applicants, first-time adult, first application after a lost/stolen passport) or Consular Report of Birth Abroad (CRBA).

We are accepting DS-82 U.S. Passport Renewal Applications and DS-5504 applications via courier service ONLY. (The DS-5504 is used to make a correction, register a name change within one year of passport issuance, or exchange a limited passport.)

Applicants visiting the Embassy will be allowed to check in only one cell phone and one set of electronic car keys before entering the building. No other devices will be permitted, and the Embassy has no capacity to store them. Please leave these items at home or make arrangements for their storage before arriving for your appointment.  You will only be allowed to enter the U.S. Embassy 15 minutes prior to your scheduled appointment time.  Upon arrival in the ACS waiting room, applicants will need to take a number ticket and wait for their number to be called.

ACS Hours of Operation (appointment only): Passport, Consular Report of Birth Abroad and Notary Services
8:45 – 11:00 am, Monday through Friday
12:45 – 3:00 pm, Monday through Friday (except Wednesdays)

If you schedule multiple appointments on different days, your duplicate appointments may be cancelled. An appointment is required for each applicant.

Your passport appointment password is not retrievable.  Remember to write/copy your password from the “Appointment Details” screen in case you need to change or cancel your appointment.  Please be aware that we are unable to retrieve your password for you.

Enter through the Embassy’s side entrance. Please be aware that we DO NOT have a parking lot available for the public. Public parking facilities in the neighborhood surrounding the U.S. Embassy are generally not available. We strongly recommend traveling to and from the U.S. Embassy by public transportation.

USFK Personnel and family, please click here for information about consular outreach services on military bases throughout Korea.

American Citizen Services is closed to the public on both U.S. and Korean holidays.