FAQs-Social Security

A: The U.S. Embassy in Seoul is not a Social Security claims-processing post.  The Social Security Administration’s regional office is located in Manila, Philippines.  For any inquiries regarding social security such as social security benefits, status of your social security card application, required documentation, social security claims, etc., please contact:

Social Security Administration
1201 Roxas Boulevard
Ermita, 0930 Manila
Philippines

Email: FBU.Manila@ssa.gov
Phone Number: (63)(2)301-2000
Fax Number: (63)(2)708-9723/9714

You will need to provide the following information:
Your full name, date of birth, place of birth, parents’ full names and current address.

A: Please send an email to SeoulinfoACS@state.gov with your full name and date of birth. We will check our records and reply back to you with further instructions. You will have to make a personal appearance here to retrieve the number as it is not possible to send it via telephone, fax or email due to security and privacy considerations.

A: The U.S. Embassy in Seoul is not a Social Security claims-processing post.  The Social Security Administration’s regional office is located in Manila, Philippines. Please contact their office directly for the information you require.

Email: FBU.Manila@ssa.gov
Phone Number: (63)(2)301-2000
Website:https://ph.usembassy.gov/u-s-citizen-services/social-security.
Fax Number: (63)(2)708-9723/9714

A: Please note that the U.S. Embassy in Seoul is not a Social Security claims-processing post.  The Social Security Administration’s regional office is located in Manila, Philippines.  If you have not received a check by the date on which it usually comes, please wait until the end of that month.  If you have not received it by the end of the month, you should notify the Social Security Administration in Manila of the non-receipt of the check by email. Their email address is FBU.manila@ssa.gov.  When sending an email, include the following information.

  • Name of beneficiary and claim number or Social Security Number
  • The month of benefit payment you did not receive
  • Current address
  • Contact information such as telephone number or email