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Important Passport Information

Payment Methods & Details

We accept Cash, VISA, MasterCard, Discover, JCB, Diners Club and American Express cards at the Embassy.  The applicant can use a credit card in his/her name or a credit card of the person accompanying the applicant to the Embassy.

For adult passport renewals (DS-82) via Courier Service, we accept online payments through Pay.gov, international money orders from a local bank in Korea or USPS domestic money orders.

Appointments & Locations

For passport appointments at all locations, please use the ACS Appointment System.

  • A confirmation email will be sent to you a day prior to your appointment.
  • Please write down your appointment password. You will need your appointment password to change or cancel your appointment.

Other Information

Applicants visiting the Embassy will be allowed to check in only one cell phone and one set of electronic car keys before entering the building. No other devices will be permitted, and the Embassy has no capacity to store them.  Please leave these items at home or make arrangements for their storage before arriving for your appointment. 

Courier Service

The U.S. Embassy currently uses only one courier company to provide a round-trip service, bringing your materials to the U.S. Embassy then bringing your processed documents back to your door. These companies provide an on-line tracking of your documents to and from the Embassy for your convenience.

For more details about the courier service (cost, time to schedule a pickup, etc.), please contact the courier company directly. The courier will request payment when picking up your passport and again when delivering it back to you. Delivery charges are paid COD. Please note that the courier companies cannot deliver to APO addresses.

Ilyang Contact Information

  • Phone: (02) 3277-9453 (English) or (02) 3277-9500 (Korean)
  • Email: ACSDelivery@ilyang.com
  • Website: http://www.ilyanglogis.com/functionality/Reservation.asp (Korean)

Our mailing address:

U.S. Embassy
Consular Section/American Citizen Services
188 Sejong-daero, Jongno-gu
Seoul, Korea 03141

Reasonable Accommodation

If you need reasonable accommodation for your appointment, we encourage you to request your accommodation immediately once you schedule your appointment. We make every effort to provide accommodations to persons with disabilities and medical conditions. Reasonable accommodations vary, depending on the situation and the person’s needs.
Examples of accommodations include, but are not limited to:

    • If you require a private appointment due to a medical condition or disability, we may schedule an alternative time for you to come in for your interview.
    • If you or your child has special needs that requires a private appointment in a quiet space without distractions, we may schedule an alternative time for you or your family to come in for your interview.
    • If you are unable to speak, you may be allowed to respond to questions in an agreed-upon nonverbal manner such as using pen and paper.
    • If you are deaf or hard of hearing, you may bring a sign language interpreter to translate during the interview if needed.
    • If you have low vision, we may provide you with communications in large print.

If you are unable to provide fingerprints because of a medical condition, including birth defects, physical deformities, skin conditions, you may qualify for a fingerprint waiver for certain fingers.

  • Interview waivers are only granted in extreme situations, such as having a medical condition that requires flying in an air ambulance.

The waiting room of the Consular Section and its restroom is wheelchair-accessible.