If you are an American citizen with an emergency, please call us at +82-(0)2-397-4114.
If you have access to DSN, please call 721-4114.
Enter through the Embassy’s side entrance.
American Citizen Services is closed to the public on Wednesdays afternoons and both U.S. and Korean Holidays.
American Citizen Service Section Address:
Consular Section/American Citizen Services (ACS)
188 Sejong-daero, Jongno-gu,
Seoul, Korea 03141
We accept Cash, VISA, MasterCard, Discover, JCB, Diners Club, American Express cards, International Money Orders and USPS Domestic Money Orders (but not USPS International Money Orders) at the Embassy. The applicant can use a credit card in his/her name or a credit card of the person accompanying the applicant to the Embassy.
For adult passport renewals (DS-82) via Courier Service, we accept online payments through Pay.gov or International Money Orders from a local bank in Korea or USPS domestic money orders.
To make an appointment for a routine service, please use the ACS Appointment System.
To make an appointment for loss of U.S. citizenship at U.S. Embassy in Seoul, Korea, please send us an email to Seoulinfoacs@state.gov for assistance.
Consular Section/American Citizen Services
188 Sejong-daero, Jongno-gu
Seoul, Korea 03141
Applicants visiting the Embassy will be allowed to check in only one cell phone and one set of electronic car keys before entering the building. No other devices will be permitted, and the Embassy has no capacity to store them. Please leave these items at home or make arrangements for their storage before arriving for your appointment.
The U.S. Embassy currently uses only one courier company to provide a round-trip service, bringing your materials to the U.S. Embassy then bringing your processed documents back to your door. These companies provide an on-line tracking of your documents to and from the Embassy for your convenience.
For more details about the courier service (cost, time to schedule a pickup, etc.), please contact the courier company directly. The courier will request payment when picking up your passport and again when delivering it back to you. Delivery charges are paid COD. Please note that the courier companies cannot deliver to APO addresses.
Ilyang Contact Information
If you need reasonable accommodation for your appointment, we encourage you to request your accommodation immediately once you schedule your appointment. We make every effort to provide accommodations to persons with disabilities and medical conditions. Reasonable accommodations vary, depending on the situation and the person’s needs.
Examples of accommodations include, but are not limited to:
If you are unable to provide fingerprints because of a medical condition, including birth defects, physical deformities, skin conditions, you may qualify for a fingerprint waiver for certain fingers.
The waiting room of the Consular Section and its restroom is wheelchair-accessible.