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U.S. Embassy Seoul

The U.S. Mission in the Republic of Korea is comprised of the Embassy in Seoul and Consulate in Busan.  The mission of the United States Embassy is to advance the interests of the United States, and to serve and protect U.S. citizens in the Republic of Korea.

The U.S. Embassy in Seoul is located in Gwanghwamun, in between the KT Building and the National Museum of Korean Contemporary History.

Location & Information:
U.S. Embassy in Seoul
188 Sejong-daero, Jongno-gu, Seoul, Korea
Phone: +82 (0)2 397-4114.

Holiday Calendar

U.S. Consulate in Busan

U.S. Consulate in Busan, Korea

#993, Joongangdae-Ro, Busanjin-Gu,
Room 612 (Lotte Gold Rose)
Busan, Korea

Routine Office Hours: Monday – Friday, 08:30 – 12:30, 13:00 – 17:00.

For after-hour emergency service, please contact the Embassy Duty Officer at +82 (0)2 397-4114.

American Citizen Services

Please direct all inquiries through our consular portal here.

If you are an American citizen with an emergency, please call us at +82 (0)2 397-4114.  If you have access to DSN, please call 721-4114.

American Citizen Services is closed to the public on Wednesdays afternoons and both U.S. and Korean Holidays.

International Mailing Address:
U.S. Embassy
Consular Section/American Citizen Services (ACS)
188 Sejong-daero, Jongno-gu,
Seoul, Korea 03141

U.S. Visa Information Service

If you need information on your U.S. visa, please contact a customer service representative.  You will need to provide the customer service representative with your passport information and case number. Full information on how to contact a customer service representative can be found on the Contact Us page here.

Telephone: English and Korean-speaking customer service agents are ready to assist you between 10 a.m. to 6 p.m. Monday through Friday.  The call center is closed for U.S. and Korean holidays. Please check the call center schedule on the Contact Us page when dialing from the United States.

  • Callers in South Korea: Please call 070-4784-4054 without the area code or call (02) 6009-9170.
  • Callers in the United States: Please call (703) 520-2234.
  • Email: To reach a customer service representative via email, please write to support-korea@ustraveldocs.com.
  • Chat: To chat with a customer service representative from 10 a.m. to 6 p.m., please click here. Chat software works with Chrome, Firefox, Safari or Opera as a browser.

Additional Information Resources:

  • Please carefully review our website, including our FAQ page, which provides answers to many questions.
  • To check the adjudication status of an application, please go to our Visa Status Check page.
  • All Routine inquiries (including all questions about events and processes that precede your visa interview) should be directed to support-korea@ustraveldocs.com.
  • Case-specific nonimmigrant visa inquiries after your nonimmigrant visa interview (e.g. specific adjudication status and/or legal rulings) should be directed here.  Please note, however, that if the answer to your inquiry is available through our website, you will not receive a response.

(Please note that we can only respond to inquiries submitted directly by applicants or by those authorized to access applicant information as indicated on a completed Form G-28 (Notice of Entry of Appearance as Attorney or Representative).  Individuals submitting inquiries on behalf of an applicant should attach a scanned copy of the original, signed G-28 in their correspondence.  Thank you.)

Street Address: 188 Sejong-daero, Jongno-gu, Seoul 03141, Korea

Public Transportation:
The U.S. Embassy is located near Gwanghwamun Station, subway line 5 (purple), exit 2. From exit 2 of Gwanghwamun Station, walk straight less than 100 meters and you will see the U.S. Embassy on the right side. The U.S. Embassy is across the street from the Sejong Cultural Center and next to the Ministry of Information and Communication/KT Building. (Click here for MAP)

Multiple bus lines stop at both the Sejong Cultural Center directly across the street from the U.S. Embassy, and at the KT Building next to the U.S. Embassy. Please use the side entrance of the Embassy for visa interviews.

Please be aware that we DO NOT have a parking lot available for the public. Public parking facilities in the neighborhood surrounding the U.S. Embassy are very limited. We strongly recommend traveling to and from the U.S. Embassy by public transportation.

Key Officers

Agricultural Affairs Office
Mark Dries, Minister-Counselor

Agricultural Trade Office
Lisa Allen

Commercial Section
Andrew C. Gately, Minister-Counselor

Community Liaison Office
Lynn Ruggles

Consular Section
Ian T. Hillman, Minister-Counselor

Defense Attaché Office
Edward Cuevas

Drug Enforcement Administration
Morgan Matthies

Department of Energy
Kerry Cheung, PhD

Department of Homeland Security – Customs and Border Protection
Pete R. Acosta

Department of Homeland Security – Homeland Security Investigations
David Fong

Economic Section
Andrew R. Herrup, Minister-Counselor

Facility Management
Onder Durmus

Federal Bureau of Investigation
Dae H. Chung, Legal Attaché

Financial Management Center
David L. Hilburg

General Services Office
Christopher W. Volciak

Health Unit
Cathy Kim

Human Resources
Michael K. Agner

Information Management
Michael Wheeler

Joint U.S. Military Affairs Group-Korea 
Christopher S. Hobgood

Management Section
Michael P. Cragun, Minister-Counselor

Political Section
Min Chang, Minister-Counselor

Public Diplomacy
Robert Post, Minister-Counselor

Regional Security Office
Michael Cestaro


Last Updated: August 2023


Protecting and supporting human rights defenders is a key priority of U.S. foreign policy. Because human rights defenders seek to hold their governments accountable to protect universally recognized human rights, defenders are often harassed, detained, interrogated, imprisoned, tortured, and even killed for doing their work. The State Department’s objective is to enable human rights defenders to promote and defend human rights without hindrance or undue restriction and free from fear of retribution against them or their families.

If you require Embassy support, please email HRDSupportKorea@state.gov.